We could use polls for so much more. As a forecasting tool polls aren’t that great – they set some expectations, and then we still have to wait for the votes to be counted and find out if expectations were met or dashed. But polls are one area where we can actually seek to understand the reasons people vote the way they do. Polling should be a source of insight and empathy. Rarely are polls used that way, and it’s a missed opportunity.

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